Can I request that my data be deleted?

Yes. You can request deletion of your data as long as it does not conflict with legal obligations. Contact support@iw66.im and submit a personal data deletion request. The request will be handled promptly, and you may need to verify your identity.

Can I view the data you hold about me?

Yes. You can request access to the personal data iw66 holds about you. Contact support@iw66.im and submit a data access request. Once your identity is verified, we will send you a summary of the data we hold.

iw66 Privacy Policy

iw66 treats the security of your personal data as a top priority. This policy explains how your data is collected and protected.

Last updated: 1 November 2026

This Privacy Policy ("Policy") explains in detail how we handle the personal data you provide when you access the iw66 platform and use our services. Please read and make sure you understand this Policy. By continuing to use this website, you are considered to have agreed to the terms of this Policy.

1. Types of Data We Collect

When you open an account at iw66 and use our services, we may collect the following data —

a) Information you provide directly

Name, date of birth, and gender
Email address and phone number
Residential address
Payment and bank account details (for deposits and withdrawals only)
National Registration Card or identity document details provided for verification

b) Data collected automatically

IP address, browser type and version
Pages visited on our website and time spent
Device type and operating system
Data from cookies and similar technologies
Betting history

2. How We Use Your Data

We use the personal information we collect for the following purposes —

To create and verify accounts
To process deposit and withdrawal transactions
To provide customer service and respond to inquiries
To maintain platform security and prevent fraud
To check for legal compliance
To analyze gameplay patterns and improve the platform
To send you news about updates or offers (you can opt out at any time)

Important note: iw66 does not sell your personal information to third parties. We do not share your data with any external organization for purposes unrelated to those stated in this policy.

3. Data Sharing and Third-Party Disclosure

We may disclose your personal information to third parties only in the following circumstances —

Service providers: Payment processors (KBZPay, Wave Money, AYA Pay, Bank Transfer) and IT infrastructure providers — we share only the data strictly necessary for them to carry out these functions
Legal obligations: When disclosure is required by a court order, legislation, or official directive
Fraud prevention: To relevant authorities when necessary to prevent financial crime or fraud
Within the iw66 group: Only to the extent needed to deliver services consistently

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (local storage, session storage). These are used to —

Remember your account login
Remember your preferences
Analyze website usage
Provide the best possible user experience

You can block cookies through your browser settings, but please note this may affect some features of the website.

5. Data Retention Period

We retain your personal information for as long as needed to fulfill the purposes described in this policy, and as required by law. Some data may be kept for longer periods for anti-money laundering and legal purposes.

6. Data Security Measures

iw66 has put in place systematic technical measures to protect your personal information —

Data transmission secured with SSL (Secure Sockets Layer) encryption
Access control — only staff who need it are permitted to handle your data
Audit logs to monitor all data access
Regular security reviews to identify and address vulnerabilities
An incident response plan in place in the event of a data breach

While no data transmission over the internet can be guaranteed 100% secure, we apply technical safeguards that are as robust as reasonably possible.

7. Your Rights

You have the following rights regarding the personal information we hold about you —

a) Right of Access

You may request to view what personal information we hold about you.

b) Right of Rectification

You may request that we correct any inaccurate information we hold about you.

c) Right to Erasure

Where we are able to do so without breaching legal obligations, we can delete your personal data upon request.

d) Right to Object

You have the right to request that we stop sending marketing communications, or to object to certain types of data processing.

To exercise any of these rights, contact us at [email protected]. We will act on your request promptly after it is received. We may require proof of identity to verify your request.

8. Third-Party Website Links

Our website does not contain links to third-party websites. However, the privacy policy of any website you visit on your own is not our responsibility. We recommend that you review their policies separately before accessing any external websites.

9. Child Protection

iw66 services are for adults aged 21+ only. We do not intend to provide services to anyone under 21, nor do we collect personal information from them. If we become aware that a person under 21 has submitted their information, we will delete that data immediately.

10. Policy Changes

We may update this policy at any time. After any significant changes, the revised policy will be published on this page and the "Last Updated" date will be refreshed. Continued use of our website constitutes your acceptance of the revised policy. We encourage you to check this policy regularly.

11. Contact iw66

If you have any questions, concerns, or requests regarding this privacy policy —

Email: [email protected]
You can also reach us via 24/7 Live Chat on the iw66.im website.

iw66 is always ready to respond to your privacy-related inquiries promptly.

Questions about Privacy Protection at iw66

No. iw66 does not sell your personal data to third parties. Only data that is strictly necessary for processing payments is shared with service providers, and they are bound by data protection agreements.

Personal data is kept for as long as needed to provide the service and as required by law. Some data may be retained longer to meet anti-money laundering and legal compliance obligations.

Yes. You can request deletion of your data as long as it does not conflict with legal obligations. Contact [email protected] and submit a personal data deletion request. The request will be handled promptly, and you may need to verify your identity.

Payment information (KBZPay, Wave Money, AYA Pay, Bank Transfer) is transmitted securely using SSL encryption. Access controls ensure that only authorised staff can handle this data. Sensitive details such as card numbers or PINs are not stored after a transaction is complete.

You can block cookies in your browser, but doing so may affect some site functions — such as staying logged in to your account and saving your settings. We recommend keeping cookies enabled for the full experience.

Yes. You can request access to the personal data iw66 holds about you. Contact [email protected] and submit a data access request. Once your identity is verified, we will send you a summary of the data we hold.

After any significant changes, the "Last updated" date on this page will be updated immediately. Continuing to use the website after changes have been made means you accept the updated policy. We encourage you to check this page regularly.